Frequently Asked Questions

When do you ship?

For Seeds: Seed only orders will ship within a week of purchase. If you plan to purchase tubers but would like your seeds shipped before tubers ship in the spring (Starting End of March by Zone). Please purchase seeds and Tubers separately.

For Tubers: Shipping will begin to warmer zones weather permitting starting end of March through May (Depending on Zone or Requested Ship Dates). Wildflower Lane is in lower Michigan, Zone 6A. This means even if you are in a zone that gets warmer earlier, we are unable to ship from here until temperatures are above freezing at night on both ends.

Growing Instructions:

Please plant your dahlias immediately after your USDA growing zones last frost date. If you receive your tubers more than a week prior to your last frost date, we recommend placing the tuber in a plastic bag with dry soil to keep it from drying out or rotting. Leave bag open so excess moisture can escape. (Do not water until tuber has roots.) lightly mist soil, do not saturate this is the fastest way to guarantee rot.

Plant your tubers horizontal approx. 6 inches deep with eye/sprout facing up. Please consult YouTube University if you are in need of more in-depth growing instructions,

Terms & Conditions

This is what you are UNDERSTANDING and AGREEING TO when you purchase from Wildflower Lane.  Deviations from this policy are at the discretion of Wildflower Lane.

Can I change my order from your online store?

No. Once an order is placed, we cannot add or subtract items. If you want any additional items not included in your original order, please place a new order. We do not combine shipping and reduce charges on separately placed orders or on orders from different sales.

Will you ship early?

Unfortunately, No.

Shipping:

Buyer is responsible for shipping fees, to be paid prior to shipping.  Buyer accepts the risk of lost, damaged, delayed, frozen packages and will file their grievances with carrier - not Wildflower Lane. 

Tracking/Shipping Information will be provided via email, please make sure your email address is correct and provided to receive this information.  Please be aware of the date of delivery in colder climates.

Your package is tracked.  We can immediately see the date and time at which it is delivered. And so can you with your tracking number.  Please do not claim to have not received it if you did-that's dishonest.  Please check with your kids, pets, roommates, spouse etc. for "missing" packages before you claim it is gone.  Understand, we cannot be responsible for porch pirates stealing packages.

If your item is lost, delayed or damaged in shipping, please contact the carrier to file a claim. We do not have the Inventory/ability to replace orders.

When you get your tubers:

Please inspect within the day of receiving and let us know within 48 hours if there are any issues.  It is recommended to take pictures of your order regardless of issues or not.  If something is discovered down the road, we know how it at least arrived. Past that, we cannot be responsible for damages or rot.  Tubers maintain an amount of moisture, so it is important to immediately open your package upon receipt. 

If you decide to use your tuber for cutting, we cannot be responsible for drying out, rotting or viability once cuttings have been taken.  If the tuber has a "skinny" neck (some varieties are just like that and we can't help it), bury that sucker up to the crown/eye so it doesn't dry out.

Some varieties take quite a bit longer than others to wake up and sprout.  Take care not to make it rot while waiting- that's on you and it does not mean we sent you a rotten tuber.

We guarantee tubers will ship healthy, viable, and true to type. Tubers are roots that live in the dirt. There is no beauty pageant for tubers, even the ugly ones grow plants and produce beautiful blooms.

Tubers are inspected for a visible eye/sprout prior to shipping, if a tuber arrives with a broken off sprout, have no fear, another (or several) will appear.

If there is an issue:  You MUST email your concern along with a picture, or if your claim is squishy/rotten a video is required. And please, understand shipping season is the busiest of all- allow us time to get back to you.

*Social Media Clause- It is NEVER acceptable to take your issues to social media to gather “opinions” to manipulate a different outcome or to try and destroy the reputation of a small business when you don’t get the answer/resolution that you want or think you deserve. If at any point you involve social media in an effort to harass, slander (Liebel), or defame, Wildflower Lane reserves the right to terminate all or any remedies we may have been willing to make and cease all contact without resolution.

Things happen:

IF for some reason your plant grows and it's not what you ordered:

1. We are truly sorry. And please know this was an accident.  It was not intentional in an effort to just send you "something" and not the variety you ordered.  We know and understand how much time and energy is put into a plant, and it's a bummer when it is the wrong thing.

2. Please let me know as soon as possible so we can work out a way to make it right, i.e. replacement the following year. You will be asked to provide a picture of the plant/bloom with your invoice number (for verification). 

3. Please do not post negative posts on social media, or negative reviews, please let us have a chance to make it right.

With regards to viruses.

All varieties are grown at Wildflower Lane for at least 1 season prior to sales. We are very careful with new varieties entering the farm, we sanitize between plants when cutting, digging and dividing. Even with the strictest sanitation practices Virus still happens. We cannot be held responsible for Virus that appear throughout the growing season, there are just too many factors on how virus is spread to pinpoint any source of how or when the plant became infected.

We thoroughly inspect each and every plant we grow. If anything shows signs of any of the multiple viruses we will immediately dispose of the plant. We do not test our plants due to the incredible cost associated with said tests AND not all Viruses have a test available. Dahlias are not the only plants that can harbor this bacterial infection, meaning the ability to come from outside sources other than dahlias is there. Please let us know if your plant/tuber becomes infected we are happy to monitor our stock to see if it is infected as well.  

We are not responsible for weather issues, pest damage, or poor customer care. This guarantee is limited to the purchase price of tubers only and does not include shipping fees, liability or damages from losses resulting from crop failure. Reselling tubers originally purchased from Wildflower Lane voids any and all guarantees on the tubers and is non-transferable.